With the announcement that Overwatch 2 is taking a new approach to combating toxicity and negativity in its community with SMS Protect, it raises a few questions. One of the most debated details on this topic is the fact that the game will record your in-game voice chat. You might be wondering why Blizzard Entertainment would do this. Here’s why.
Related: Overwatch 2 requires phone numbers and voice recording consent to combat player toxicity
Why is Overwatch 2 recording your voice chat?
Overwatch 2 is taking the step to start recording in-game voice chat so they can combat toxicity and impose suspension penalties on players who are disruptive and just unmanageable in-game. While Overwatch has been a great game since its release in 2016, the community is known to be one of the more toxic and dismissive groups, despite the inclusivity and collaboration undertone.
By recording your voice chat, Blizzard performs a transcription of everything said and can quickly and easily identify when a player is being toxic and unreasonable. If you see this happening in a game, make sure you report them for disruptive behavior and the system can quickly review what was said and punish the offenders.
If you’re worried about Activision having access to the things you say, Blizzard promises that all voice recordings will be deleted very quickly, and the transcripts themselves will be deleted within 30 days of their creation. This isn’t a system that bothers to ban players on its own, so you’ll need to report someone being hostile in chat for the system to work.
https://www.gamepur.com/guides/why-does-overwatch-2-record-voice-chat-answered Why is Overwatch 2 recording voice chat? answered