Viewership vs Users Chatting on Twitch – How the numbers work

Having people actively watching or interacting with your stream on Twitch is key to growth on the platform. Recently, the company made some changes to how you bill your stream viewers. Now you need to monitor two different numbers while streaming: your viewer count and your users in chat.

Your viewership is the number of people watching your stream at that moment. In order for someone to be counted towards your viewer count, they must have opened your stream. Even if your stream is playing on another tab, they’ve muted your stream, they’re watching your stream embedded on another page, or you’re featured on the website’s front page, they’re still counted for your viewership.

Users in chat are people who have opened your chat. Unlike your viewership, the person must be logged into a Twitch account and connected to your chat. Otherwise they will not count towards the total. People who have your chat in pop-out mode are also taken into account. You can check how many people are in your chat by clicking on the “Users in chat” icon located above the Twitch chat. Viewership vs Users Chatting on Twitch – How the numbers work

Curtis Crabtree

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