Uber Eats announces new feature to avoid delivery mix-ups

Nothing is worse than waiting for your food order on an empty stomach, only to find out when it arrives that it’s the wrong food.

Now food delivery service Uber Eats says it is introducing PIN codes on some orders in Australia to avoid future mix-ups when it comes to food delivery.

“You will be informed in the app that a PIN is required to receive the order,” an Uber Eats spokesman said in an email to customers.

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“Just give the PIN to the deliverer upon arrival.”

The PIN function is already available in the United States, Canada and parts of Asia and is described as a successful innovation by a company spokesman.

Uber Eats is introducing a new feature for Australian customers. Credit: AP

Customers can find their PIN on the Uber Eats app tracking page when placing an order.

However, a spokesman for the company said that not every order requires a PIN.

“As we gradually roll out this feature, the PIN feature will only apply to ‘meet at my door’ or ‘meet outside’ delivery options,” said an Uber Eats spokesman.

“However, if a user is uncomfortable or unable to meet the delivery person, the user can select the ‘leave at the door’ delivery option and PIN verification is eliminated.”

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James Brien

James Brien is a 24ssports U.S. News Reporter based in London. His focus is on U.S. politics and the environment. He has covered climate change extensively, as well as healthcare and crime. James Brien joined 24ssports in 2021 from the Daily Express and previously worked for Chemist and Druggist and the Jewish Chronicle. He is a graduate of Cambridge University. Languages: English. You can get in touch with me by emailing: jamesbrien@24ssports.com.

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