Prime Minister Annastacia Palaszczuk’s office slammed the “disappointing” response to the call for help in Queensland’s juvenile crime crisis

A victim of Queensland’s juvenile crime crisis has accused the government of “not listening” and “not acting” after receiving an unhelpful reply to an email about thieves in his area.

The four-word response, intended only for internal office eyes, was “disappointing,” he said.

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After potential thieves returned to his home for the fourth time, the Townsville man emailed the office of Queensland Prime Minister Annastacia Palaszczuk and a host of other politicians.

He attached CCTV footage of his home to the email.

“Madam Premier, when will you actually take action to stop this,” his email read.

“I don’t feel safe in my own house.

“Please act now.

“The people of Queensland have had enough.”

The Townsville man attached CCTV footage of his home to the email. Credit: 7NEWS

Instead of forwarding the email, a government official hit “reply all.”

They said, “Please send a standard reply.”

The Townsville man told 7NEWS the response had been discouraging.

“I just felt so disappointed,” he said.

“To get that reaction was just disappointing.”

The Queensland Prime Minister’s Office responded to a community member’s email with a “disappointing” response. Credit: 7NEWS

He replied to the email to let them know his disappointment.

“No doubt this was a typographical error that should have caught one of your lackeys,” he said in his letter.

“They don’t listen and they don’t act,” he told 7NEWS.

In a statement, the prime minister’s office apologized and confirmed the response was an error.

Employees contacted the Townsville man last Thursday, it said.

7NEWS understands Police Secretary Mark Ryan also spoke to the man.

-With Marlina Whop

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James Brien

James Brien is a 24ssports U.S. News Reporter based in London. His focus is on U.S. politics and the environment. He has covered climate change extensively, as well as healthcare and crime. James Brien joined 24ssports in 2021 from the Daily Express and previously worked for Chemist and Druggist and the Jewish Chronicle. He is a graduate of Cambridge University. Languages: English. You can get in touch with me by emailing: jamesbrien@24ssports.com.

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